Who can see my call recordings?
When you have recorded a call with Rippletide, the recording (and its analyses) will appear in the calls page of your account. The visibility of the call will depend on your workspace role.
Whose calls can I see?
As a workspace Member, you will only see your own call history on your calls page. You will not see the calls of your other team members here.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Whose calls can I see?
As a workspace Manager, you will see the call history of all workspace members on your calls page.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Whose calls can I see?
As a workspace Owner, you will see the call history of all workspace members on your calls page.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Call highlights saved in your sales training library can be viewed by all workspace users, regardless of their workspace role.
If you would like to share your calls with other users in your workspace, you can simply share the link of the call with them and they will be able to view it, regardless of their workspace role.
To share a call with an external individual, you can use the Share button just below the call title. This will provide public access to the call recording, transcription, and overview that you can share with your prospects, or any team members who may not have a Rippletide account.
To share just a part of the call, select the time frame you would like to share on the call timeline, and click Share call. The recipient will see only the snippet of the call recording that you have chosen to share, as well as the related transcription and the call overview.
Workspace roles
Member
Whose calls can I see?
As a workspace Member, you will only see your own call history on your calls page. You will not see the calls of your other team members here.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Manager
Whose calls can I see?
As a workspace Manager, you will see the call history of all workspace members on your calls page.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Owner
Whose calls can I see?
As a workspace Owner, you will see the call history of all workspace members on your calls page.
Who can see my calls?
Your calls will be visible to all Managers and Owners in your workspace.
Workspace library
Call highlights saved in your sales training library can be viewed by all workspace users, regardless of their workspace role.
Call sharing
If you would like to share your calls with other users in your workspace, you can simply share the link of the call with them and they will be able to view it, regardless of their workspace role.
To share a call with an external individual, you can use the Share button just below the call title. This will provide public access to the call recording, transcription, and overview that you can share with your prospects, or any team members who may not have a Rippletide account.
To share just a part of the call, select the time frame you would like to share on the call timeline, and click Share call. The recipient will see only the snippet of the call recording that you have chosen to share, as well as the related transcription and the call overview.
Updated on: 26/06/2024
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