What are the different user roles and permissions within a workspace?
Rippletide offers 3 user roles, each with specific permissions:
Owner: Can view all calls in the workspace. Can view all call analytics and sales motion data, and create training programs. Have full access to all workspace settings.
Manager: Can view all calls in the workspace. Can view all call analytics and sales motion data, and create training programs. Do not have access to workspace settings (billing, users, and CRM integration settings).
Member: Can view only their own calls. Can view global call analytics and sales motion data, or their own, but not that of other users. Do not have the ability to create training programs, nor access to workspace settings (billing, users, and CRM integration settings).
As an Owner, when you invite users to join your workspace, you have the ability to assign them a specific role. This allows you to control the level of access and permissions each user has within the workspace, ensuring that your team's workflow and security needs are met.
Owner: Can view all calls in the workspace. Can view all call analytics and sales motion data, and create training programs. Have full access to all workspace settings.
Manager: Can view all calls in the workspace. Can view all call analytics and sales motion data, and create training programs. Do not have access to workspace settings (billing, users, and CRM integration settings).
Member: Can view only their own calls. Can view global call analytics and sales motion data, or their own, but not that of other users. Do not have the ability to create training programs, nor access to workspace settings (billing, users, and CRM integration settings).
As an Owner, when you invite users to join your workspace, you have the ability to assign them a specific role. This allows you to control the level of access and permissions each user has within the workspace, ensuring that your team's workflow and security needs are met.
Updated on: 04/09/2024
Thank you!